Essential skills: It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes the ability to: Produce and implement an effective event plan which provides for: effective communications rapid response rapid and safe access and egress safety of personnel Promote, implement and manage work attitudes and practices that reflect awareness of the importance of a range of aspects of sustainability Use problem solving skills including: using available resources innovatively analysing information making decisions that ensure the effective management of the scene/event Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including: asking questions active listening liaising with other services asking for clarification of information from persons at the special event/scene negotiating solutions acknowledging and responding to a range of views. Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including: reading and understanding background-briefing papers preparing reports Use interpersonal skills, including: working with others showing empathy with client and relatives relating to persons from differing cultural, social and religious backgrounds. |